“At a certain point, you can’t keep absorbing all those costs and run a business that’s economic,” Jassy told commented in an interview on Thursday.
The surcharge will go into effect in about two weeks for sellers who use Amazon’s Fulfillment by Amazon program. Merchants pay to have their inventory stored in Amazon’s warehouses and to make use of the company’s supply chain and shipping operations.
“We’re very aware that sellers have costs as well,” Jassy said. “We’ll keep looking at how costs evolve and revisit.”
Amazon's jumping expenses
Some sellers expressed frustration over the fee, noting that they had already absorbed another FBA cost increase that went into effect in January.
Amazon’s expenses have jumped since the start of the pandemic as the company has tried to hire and retain enough employees to keep up with demand in its warehouses. Facing staffing shortages at some facilities, the company often had to send packages over longer and costlier distances to locations with enough people available to receive them.
“I think some of the issues happening right now in China where, you know, as there are variants and they’re being very conservative and locking down production create some issues in getting products as fast as we need,” Jassy said. “It’s still more expensive and more time-consuming to get products into the country. So there’s still supply chain challenges.”
