Business
Why This Former Starbucks Exec Left A CEO Job To Launch A Start-Up
November 26, 2021
December 20, 2024
By Evans Momodu
1 minute read
The Starbucks workers' union, Workers United, representing over 10,000 baristas across 525 U.S. stores, has announced strikes starting Friday in Los Angeles, Chicago, and Seattle.
The walkouts are expected to expand to hundreds of stores nationwide, potentially disrupting operations until Christmas Eve if a collective bargaining agreement isn't reached.
Negotiations began in April, following a framework established in February to guide discussions and resolve legal disputes.
However, the union accuses Starbucks of failing to present a serious economic proposal, while Starbucks claims the union prematurely ended recent bargaining sessions.
The union is demanding higher wages, better staffing, and improved scheduling. Starbucks has faced significant challenges this year, with declining sales over three consecutive quarters, customer dissatisfaction over prices and wait times, and increasing unionisation efforts.
In response, the company appointed Brian Niccol as CEO in September, aiming to refocus on its "community coffeehouse" roots and improve customer experience.
Source: CNN
