Empty Shelves at Morrisons across Country Leaves Customers Angry

Morrisons, one of the UK’s leading supermarket chains, is facing backlash from customers after a software hack disrupted its warehouse management systems, leaving shelves empty across the country.

The attack primarily impacted the supply of fresh food and produce, leading to shortages in many stores.

Morrisons confirmed that its warehouse management software had been compromised, disrupting the supply chain for fresh food and other perishable items.

Many shoppers reported empty shelves and difficulty purchasing everyday essentials, fuelling frustration and complaints online. The problem has reportedly affected stores nationwide, though the severity varies by location.

Customers have expressed significant anger and frustration, with social media seeing a surge in complaints about the lack of communication and difficulty finding fresh produce.

Many are urging Morrisons to provide more updates about the resolution timeline and steps being taken to prevent future incidents.

Morrisons stated that they are working to restore systems and ensure normal stock levels as quickly as possible.

While the supermarket has not released detailed information about the hack, an investigation is underway to determine the source and scope of the attack.

This incident highlights the growing vulnerabilities in supply chain management systems to cyberattacks, raising concerns across the industry.

Repeated disruptions or insufficient communication could damage Morrisons’ reputation and lead to a loss of customer confidence. For now, customers may need to temporarily shop at other supermarkets while monitoring Morrisons’ official channels for updates.

This serves as a stark reminder of the importance of robust cybersecurity measures, particularly in critical industries like food supply.
Source: Sky news